Cookie Policy

Last updated: January 1, 2025

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies help us understand how you use our website, remember your preferences, and improve your browsing experience.

2. How We Use Cookies

Trek Journey uses cookies and similar technologies for several purposes:

  • Essential Functions: To enable core website functionality
  • Security: To protect against fraud and enhance security
  • Analytics: To understand how visitors use our website
  • Personalization: To remember your preferences and settings
  • Marketing: To deliver relevant content and advertisements

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They cannot be disabled without affecting the website's functionality.

  • Session cookies: Temporary cookies that expire when you close your browser
  • Security cookies: Help protect against cross-site request forgery and other security threats
  • Load balancing cookies: Ensure optimal website performance

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Google Analytics: Tracks website usage, visitor behavior, and traffic sources
  • Performance cookies: Monitor website speed and functionality
  • Error tracking: Help us identify and fix technical issues

Functional Cookies

These cookies enable enhanced functionality and personalization features.

  • Preference cookies: Remember your language and region settings
  • Form cookies: Save partially completed forms
  • Chat cookies: Enable customer support chat functionality

Marketing Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests.

  • Advertising cookies: Track your browsing habits to show relevant ads
  • Social media cookies: Enable sharing on social platforms
  • Retargeting cookies: Show you ads based on previous website visits

4. Third-Party Cookies

We may allow third-party companies to place cookies on our website for the following purposes:

  • Google Analytics: Website analytics and performance monitoring
  • Social Media Platforms: Facebook, Twitter, LinkedIn sharing features
  • Advertising Networks: To display relevant advertisements
  • Customer Support: Live chat and support tools

These third parties have their own privacy policies and cookie practices, which we encourage you to review.

5. Cookie Duration

Cookies are classified by how long they remain on your device:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain on your device for a set period or until you delete them

Our Cookie Retention Periods:

  • Essential cookies: Session-based or up to 1 year
  • Analytics cookies: Up to 2 years
  • Functional cookies: Up to 1 year
  • Marketing cookies: Up to 2 years

6. Managing Your Cookie Preferences

Cookie Consent Manager

When you first visit our website, you'll see a cookie banner that allows you to:

  • Accept all cookies
  • Accept only necessary cookies
  • Customize your cookie preferences

You can change your preferences at any time by clicking the "Cookie Preferences" link in our website footer.

Browser Settings

You can also control cookies through your browser settings:

  • Block all cookies
  • Block third-party cookies only
  • Delete existing cookies
  • Receive notifications before cookies are stored

Browser-Specific Instructions:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

7. Impact of Disabling Cookies

If you choose to disable cookies, some features of our website may not function properly:

  • Form submissions may not work correctly
  • Personalized content may not be available
  • Website performance may be reduced
  • Some interactive features may be disabled
  • Analytics data will not be collected

8. Do Not Track

Our website does not currently respond to "Do Not Track" signals from browsers. However, you can use our cookie consent manager or browser settings to control cookie usage.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you through our website or email if changes are significant
  • Request renewed consent if required by law

10. Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Trek Journey
1200 Bay Street, Suite 400
Toronto, ON M5R 2A5
Phone: (416) 555-1234
Email: [email protected]

11. Useful Resources

For more information about cookies and online privacy: